At the end of the job, third party mould sampling is completed to ensure the mould has been remediated properly and returned back to normal mould ecology.
We will ensure the actual mould remediation is completed in accordance with the scope which we have created.
It is important to correct the moisture source otherwise the mould may come back after remediation
Before we inspect the property, our staff will contact you to to book in a time to discuss the mould problem in detail over the phone.
A summary of all areas affected
Outline of the moisture source and what is causing the mould
Scope and quote to resolve the mould issue
Provide mould sampling
AS SEEN ON
NLR were responsible for the detection of mould and water damage throughout our property as a result of storm damage. They were also responsible for the restoration of this damage, including the removal and storage of our belongings. I would highly recommend Charlie, Birgit and the team at NLR. All aspects of the job was completed to a high level of professionalism and compassion and our belongings were packed and stored with care. I ‘now’ wouldn’t consider using anyone other than NLR.
We had Lucas visit to help clean some mould found in our bedroom. I was very anxious about the mould in somewhere we slept. Luca was on time, professional and at every point let us know what he was doing. He was extremely polite and I am confident about the thorough and professional job he did. He was happy to help explain the process and put my mind at ease. Thank you NLR and Luca for making an anxious situation something with a positive outcome!
Professional, thorough clean with great customer service The team came in a did a full clean of our Queenslander which was completely covered with mould after the Townsville floods. Our home has timber panelling throughout, including the ceilings. The team used toothbrushes to ensure that the mould was completely cleaned and eradicated from my house. When I returned home for handover there was not one item that had not been put back in the right place and the place was immaculate – I don’t think it was this clean when I purchased the property only 12 months earlier. My only complaint is they set the bar for care and courtesy of my home, belongings and time so high that I have been left nothing but disappointed by every single trade that has followed them. Highly recommend.